Agreement
Sofia Holländer Jewelery & Accessories values its customers and respects their privacy. By interacting with us, including but not limited to 1.) visiting the Site, 2.) purchasing something from us, 3.) and/or attempting to purchase something from us, 4.) contacting us via e-mail, web form, social media, telephone, and/or otherwise, you accept and agree to the terms of this Privacy Policy, and you consent to the use of your personal data that you supply or that may be collected while you use the Website. If you do not agree with the terms of this Policy, please do not use our website.
What We Collect
Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part.
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'Personal information' provided by you, including your name, address, email address, birthday, telephone number, and credit card details, amongst other information.
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When you register with us via the website, your information is stored in 'my account'. You can access 'my account' directly to amend any personal details, for example if you change your address.
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Transactional Information including any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history
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'Device information' collected automatically, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
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'Website browsing information', such as the individual web pages or products that you view on the site, what websites or search terms referred you to the Site, and information about how you interact with the Site.
'Digital data' (including 'Device Information' and 'Website Browsing Information') is collected using "Cookies" (learn more or disable cookies at
http://www.allaboutcookies.org), "Log files", "Web beacons", "tags" and "pixels".
Storing Information
We use, via Shopify, the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history.
When you register with us your information is stored in 'my account'. You can access 'my account' directly to amend any personal details, for example if you change your address.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Where we rely on consent or on legitimate interest as a legal basis for processing your personal information, you may withdraw your consent at any time by emailing
sofia@sofiahollander.com.
We store your personal data for as long as necessary to fulfil the purpose for which it is being processed. We will not hold your personal information in an identifiable format for any longer than is necessary or if required by law. In some cases we will anonymise the data when there is no legal need to keep it, or any other need relating to the business or the customer.
Use of Information
By providing us with personal information, we imply that you consent to our collecting it and using it for the indicated specific reasons only.When you give us information, it may be used for:
• Administration Of Our Site: The information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account.
• Customer Service: We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
• Order Shipment: We ask for your payment contact details, such as your address and credit card details, to enable us to fulfil any product order you place with us.
• Direct Marketing: We want to keep you up to date on our latest products, promotional offers and events. When you registered on the site, and/or via our newsletter signup form, you agreed that we can inform you about these and other services and events we offer by specific channels selected by you (this may include e-mail newsletter, and posted printed materials). You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies products, offers and services.
If you wish to opt-out of any direct marketing write us at
sofia@sofiahollander.com. To opt-out of e-mail newsletters, you can alternatively use the 'unsubscribe' link at the bottom of the e-mail.
• Targeted Advertising: We want to keep you up to date on our latest products, promotional offers and events. When you following us on any social media platform (for example Instagram, Facebook, Pinterest, Twitter), you agreed that we can inform you about these and other services and events we offer by these said channels. You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies products, offers and services.
If you wish to opt-out of any targeted marketing, use these links:
• Website Optimization: We use Device information to improve the site, such as analyse how customers interact with the site, and to analyse how our marketing campaigns succeeded.
• Screening for potential risk or fraud
Sharing Information
We share your provided information and Data information with Third Parties, such as:
Personal Information may be used to comply with applicable laws and regulations, to respond to lawful requests for information we receive, or to otherwise protect our rights.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
For further information regarding our Privacy Policy or Terms & Conditions, please contact us at
sofia@sofiahollander.com.
